Hi! I am Manahil, a designer passionate about bringing positive change in the world through the power of design, research & systems thinking.
Having about seven years of work experience in service design and UX design in Italy, Canada, Morocco, Pakistan and Turkey; currently I am on the look-out for new design roles or PhD opportunities, specifically in the Middle East, Europe or Canada.
Education
MSc. Product Service Systems Design (PSSD)
Politecnico di Milano, Milan, Italy (2022 - 2024)
Grade: 110/110 cum Laude (distinction)
Short course on Systems Thinking
Habib University, Pakistan (2018)
with Dr. Ahmed Ansari (Assistant Professor, NYU)
Bachelors in Industrial Design
National University of Sciences & Technology (NUST), Pakistan (2013 - 2017)
Grade: 3.56/4 cgpa (first position in academics)
Work Experience
Lecturer
Al Akhawayn University (Aug 2024 - Dec 2024)
Teaching one graduate course and three undergraduate courses about human-centered design, sustainable design and design history.
Service Design Intern
DESIS Lab, Politecnico di Milano (Jan 2024 - Jul 2024)
Working on Service Design Identities and StudMiHome projects where I am conducting primary research and co-design activities.
Lecturer & Dean’s Fellow
Habib University, Karachi, Pakistan (Aug 2020 - Jul 2022)
Taught various design courses to undergraduate design and engineering students, and also served at the university’s Faculty Senate.
Service Design Consultant (remote)
MobileLive, Toronto, Canada (Feb 2021 - Aug 2021)
Service design consultant for the Investor Experience Excellence at the town of Innisfil (Ontario).
Head of Innovation Design Research
Radical Disruption, Karachi, Pakistan
(Jan 2020 - Apr 2020)
Led the design research team for the primary & secondary research for various fintech, mobility, ed-tech and e-commerce projects.
Service Design Lecturer (part-time)
Indus Valley School of Art and Architecture (IVS) Karachi, Pakistan (Jan 2018 - Aug 2019 / Jan 2020 - Aug 2020)
Taught a service design course to communication design students where they were given actual clients to work with to learn service design methodologies.
Service Designer
Designist, Karachi, Pakistan (Jan 2018 - Aug 2019)
Worked mainly on social innovation projects in the fields of healthcare, agri-tech, fintech etc. Also conducted workshops for clients on various design topics.